PAYMENT AND SHIPPING
We do ship our products worldwide and all packages are shipped very discreetly.
Our organization name or anything else that would imply pharmaceutical contents of the package may not be used in our shipments.
Packaging types can be changed constantly to achieve max delivery success!
We usually ship in soft toys, video cassettes, dolls. We wrap items in carbon photo paper. An X-ray will not penetrate to avoid customs checks and any form of security check that might stop the delivery of your products.
Package sizes are never larger than what would cause unnecessary suspicion. If the order is too large to fit in one package, it will automatically be divided into two or more packages (all for one Shipment Handling charge).
We also reuse original cardboard boxes for packing different products that fit in (because we are an ecological oriented company and because this way there is more possibility to deliver successfully)
Shipments can be sent from various shipping points and different European countries depending on the availability of the product.
We do ship to PO Box. We do not ship directly to the APO address. Clients are free to make final decisions on this. We advise you to take security as a prime priority. Please leave the shipping address in the comment line of each order. This way you will have a 99% delivery success.
If you wish to make changes to your order, simply place a new order and disregard your former order number (it will automatically be canceled and removed from our system if payment is not made within 60 days).
NOTE! Since order cancellations are not accepted once payment is received, you must make the necessary orders a change before payment is made.
Information on where to send your payment is provided after you place an order, and it’s sent directly to your e-mail address. Please, follow the payment instructions carefully to avoid unnecessary delays. Visit the HOW TO BUY Menu or Contact our customer service support for assistance. In most cases, order confirmations, with instructions on how to make payment is sent to your email, automatically and immediately after you submit your order. But In case you don’t receive it when placing an order, or a few hours/minutes after placing an order, please contact us and we will send you data by email!
Once payment is received, we process and dispatch your order within 1 to 2 business working days. Shipping time is normally between 2 and 4 business days and for very remote countries up to 7 business days! PLEASE NOTE that BUSINESS DAYS are only Monday to Friday so before you order you should have that clear in your mind! Delivery time includes the time necessary for international regular airmail, which must also pass your customs, so we expect you to accept this as NORMAL DELIVERY TIME and respect it! Please check your ORDER HISTORY online first and count business days before writing to us about delivery time! If it’s over 7 business days, PLEASE CONTACT US and together we will find the reason and another best solution.
NOTE: We ensure that all packages are shipped with maximum discretion. With customs, we have 99.9% success to the USA, 99.5% success to Canada, UK and Europe, and 97% to Africa. Even if products get seized (1% possibility based on our statistics through the years), we cover 100% of the loss.
Since we are specialized in internet mail ordering, our services are only available through our website.
Since our services are optimized to be conducted online and worldwide, you are more than welcome to contact our departments through our website. Our customer support works on a regular daily basis and we will answer your email in 1 to 12 hours!
As regards your safety and security, we do understand your concerns as there are many no legit sources on the web, and for consumers are very difficult to pick out the right partner! We are legit, work successfully for more than 4 years now, have on-line customer support on regular basis ( Mondays – Fridays, and Half Day on Saturday) and all products are of high-quality generic products from well-known pharmacies. We are professional mailorder pharmacy, ship out 100%, and keep good customer satisfaction. It is in our interest to have you satisfied with our services.